Latest Ciena Services
Article
Change is Good: How Ciena Services is evolving wi ...
From a dedicated and localized support team to an improved customer resource portal, Ciena's VP of Global Services, Greg Friesen, ...
Data Sheets
Carrier Ethernet Certification
As the demand for increased bandwidth and faster communication rises, Carrier Ethernet networks are being deployed and upgraded. ...
Data Sheets
Optical Communications Certification
Businesses must shift toward a more scalable, less operationally complex network from access to metro鈥攐ne that lays the foundatio ...
Video
Middle-Mile Capacity Calculator for Residential B ...
With Ciena鈥檚 Middle-Mile Capacity Forecast calculator, you can finally remove the guesswork and ensure your middle-mile network c ...
Video
myCiena, Global Customer Care at your fingertips
When you need support, myCiena is always available to help you find the answers 24x7x365. Whether you are looking for technical s ...
Article
Don鈥檛 go it alone: These experts apply an automat ...
Your company鈥檚 future depends on getting your network transformation project right the first time. Ciena鈥檚 Marc-Antoine de Santis ...
Infographics and posters
Transformation Partner Infographic | Ciena
TBR has identified key partner attributes historically linked with network transformation success.
Article
Transformation Partner Article | Ciena
CSPs operate within a constant state of change, and at any given time face challenges that require some form of transformation. T ...
Podcasts
Episode 47: A year in review鈥nd what鈥檚 to come i ...
2021 brought a lot of technological advancements. Steve Alexander, J眉rgen Hatheier, and Craig Williams discuss what surprised the ...
Data Sheets
Ciena Routing and Switching Certification
This is an exciting time to master routing and switching skills to remain competitive in the 5G, business services, cloud, edge c ...
Infobrief
Network Transformation
Ciena Services helps maximize network agility, responsiveness, and investment efficiency, relying on a proven stepwise analytical ...
Case Study
Ciena Transforms Tier 1 Service Provider's Multi- ...
A service provider selected Ciena Services as its trusted, independent partner for a services-only project. It required a proven ...
Article
Navigating vendor equipment swaps: Minimizing ris ...
Vendor equipment swaps are typically complex from a technical as well as an operational standpoint due to the need to ensure netw ...
Infographics and posters
Navigating vendor equipment swaps: Minimizing ris ...
TBR outlines how to minimize risk while maximizing outcomes by leveraging data-informed tools and automation.
Infographics and posters
Services: Proactive Support
Your network is the most mission-critical tool for delivering a flawless customer experience. Proactive network support is a crit ...
Article
Break away from the pack: How service providers c ...
A surge of new services, content, and applications are being created and consumed at the edge of the network by both business and ...
Infographics and posters
Creating certainty out of uncertainty when transi ...
This TBR infographic explains how Communication Service Providers (CSPs) can seamlessly migrate to modern networks.
Article
Legacy TDM migration: Creating certainty out of u ...
TBR analyst Chris Antlitz details how a tier 1 service provider achieved a successful and cost-effective transition from legacy T ...
Webinar
Proactive Support Drives Better Customer Outcomes
Hear how new technologies are driving next-generation support processes and can reduce the time spent managing system operations
Webinar
400GbE Everywhere. The Rise of an Emerging Force.
This webinar will take a look at the emerging interest in transoceanic 400Gb/s Ethernet services and its implications in submarin ...
Article
IDC Survey: Advanced Support Services enables ser ...
IDC estimates that CSPs worldwide have approximately 16 hours of downtime per year at a cost of $1.4M per hour. Having the right ...
Infographics and posters
Why optimize your network?
One of the biggest network challenges faced by Communication Service Providers (CSPs) is delivering a flawless CX. Is your networ ...
Case Study
Tier 1 Operator Migrates Legacy TDM Services to a ...
Legacy infrastructure and services are becoming increasingly expensive to run, manage, and support鈥攊mpacting OPEX et al. Read wha ...
Infographics and posters
Crossing Chasm Infographic | Ciena
This TBR infographic explains how Communication Service Providers (CSPs) can seamlessly migrate to modern networks.